Need help? Use our handy and easy help desk ticketing system.

So, whether you:

• Have questions about the Telesummit
• Are having problems logging in
• Can’t find what you’re looking for
• Want to submit your feedback about the Telesummit

Click on the New Ticket button below to submit your request.

If you’ve already submitted a ticket and want to review the status, click on the Ticket Status button below.

Our response time to new tickets is between 2-5 hours as long as you send it during our office hours:

• Monday to Thursday from 10am to 5pm EST (New York time)
• Friday from 10am to 2pm EST (New York time)

Outside of those days and hours, we’ll reply to your ticket the next business day. We are closed on Sundays and Saturdays, as well as on Canadian and American holidays.